Frequently asked questions
Answers about remote sessions, booking, pricing, data and the free tools.
Remote sessions
How does a remote repair work?
You connect the phone to a Windows PC with a USB cable and give us temporary access with a remote desktop app. We run the flashing tools on your PC while you watch; when the session ends, the access ends too.
What do I need to prepare?
A Windows 10 or 11 PC, a good USB data cable, a stable internet connection and a phone charged above 50%.
Booking
What happens after I send a booking request?
You get a reference code straight away. We review the request and contact you through the method you chose to confirm what can be done and the price before any work starts.
Pricing
How much does a repair cost?
The price depends on the brand, model, chipset and region. Services without a listed price are quoted after we review your request, and the price is always agreed with you before work starts.
General
Will I lose my data?
Flashing firmware or unlocking the bootloader usually erases internal storage. Back up anything you can before the session; we tell you in advance when a procedure wipes data.
Do you remove FRP, Mi Account or iCloud locks?
No. We only work on devices whose owner is verified, and we do not bypass account, FRP, Mi Cloud, iCloud or MDM protections.
Tools
Are the online tools free?
Yes. The tools are free within fair-use limits. The IMEI checker does not store the numbers you enter, and the firmware extractor reads public firmware files only.
Where does the ROM list come from?
From the public data set published by the XiaomiFirmwareUpdater project. Every download link points to Xiaomi's official servers.
Didn’t find your answer?
Send us your question or book a session directly.